Nellyvia

Our delivery times typically range from 5 to 10 business days, depending on your shipping address.

Once your order has been shipped, you’ll receive a confirmation email with a tracking link to follow your package in real time.

Each kit includes a sterile micro-needle head, designed for up to three uses, along with the serums needed for your initial sessions.

After each use, the head should be carefully cleaned: rinse it with lukewarm water, disinfect with an antiseptic solution or 70% alcohol, rinse again, then allow it to air dry completely.

We recommend using the treatment every two weeks, giving your skin time to regenerate and ensuring visible, long-lasting results.

Our micro-infusion system uses ultra-fine, cosmetic-grade micro-needles to create tiny, temporary micro-channels on the surface of the skin.

These micro-openings allow for optimal serum absorption, helping active ingredients penetrate more effectively.

The formula includes hydrating ingredients like Hyaluronic Acid and Collagen Peptides, helping your skin appear smoother, firmer, and more radiant—especially in areas traditional skincare struggles to reach.

With regular use, you may notice a visible reduction in fine lines and wrinkles, along with an improvement in overall skin texture.

Many users notice their skin feels smoother, more hydrated, and visibly refreshed after the very first session.

While some results appear quickly, the most noticeable improvements in fine lines and overall skin texture typically occur after 4 to 6 consistent sessions (around 8 to 12 weeks).

With continued use, the kit helps promote firmer, more radiant, and revitalized skin over time. For optimal results, we recommend following a consistent routine over several weeks.

Absolutely! The Nellyvia Micro-Infusion Kit is suitable for all skin types and fits seamlessly into both men’s and women’s skincare routines.

It helps improve the appearance of common concerns such as uneven skin tone, rough texture, and fine lines, leaving the skin looking smoother, fresher, and more even for everyone.

Yes, our system is designed to be used on all skin types, including sensitive skin.

However, if you have a medical skin condition or any concerns, we recommend consulting a healthcare professional before use.

Yes, the kit can be used on different areas to improve the appearance of the skin where signs of aging appear. With regular use, many users notice smoother, firmer, and more radiant skin thanks to its active ingredients.

However, avoid using it too close to the delicate eye area—especially on the eyelids or along the lash line. Keep a distance of at least 3 cm (about 1 inch) around the eyes.

For the lips, gently apply the device using light tapping motions directly on the lips for optimal results.

There is little to no downtime after using the Nellyvia Micro-Infusion Kit.

You may experience slight redness or temporary sensitivity right after the treatment, but these effects typically fade within a few hours to a day.

We recommend avoiding makeup, direct sun exposure, and harsh skincare products for at least 24 hours after the session to allow your skin to recover properly.

You can apply your usual skincare, such as a hyaluronic acid-based moisturizer, starting the evening after your treatment. This helps hydrate, soothe the skin, and enhance results.

However, to minimize the risk of irritation, it’s best to avoid retinol and other strong actives (such as glycolic acid or salicylic acid) immediately after use.

Allow your skin time to rebalance by waiting 24 to 48 hours before reintroducing these ingredients into your routine.

For optimal results, always follow the aftercare instructions provided with your Nellyvia kit.

Yes, Nellyvia offers a 90-day money-back guarantee on all micro-infusion kits, including the 1-month and 2-month plans.

If for any reason you’d like to request a refund, simply contact our support team at hello@nellyvia.com.

Yes, the Nellyvia Micro-Infusion Kit is designed to help reduce the appearance of even deep wrinkles by improving skin hydration and promoting a smoother, more even complexion.

For deeper lines, visible results may take more time and typically appear with consistent use over 3 to 6 months.

Patience and consistency are key to achieving optimal results.

Yes, the Nellyvia Micro-Infusion Kit can help improve the appearance of certain surface imperfections, such as acne marks and mild texture irregularities.

With regular use, many users notice smoother-looking skin over time. Results may vary from person to person, especially for deeper scars.

That said, every order is covered by our 90-day money-back guarantee, so you can try it with complete peace of mind.

Yes, the Nellyvia Micro-Infusion Kit is quick and easy to use—each session takes just 5 to 10 minutes.

As we age, natural collagen levels gradually decline, which is why many people incorporate anti-aging treatments into their routine to maintain smoother, more radiant skin.

The Nellyvia Micro-Infusion Kit is ideal for adults aged 25 to 80 who want to improve the appearance of their skin. It helps reduce the appearance of fine lines, wrinkles, dark spots, and uneven texture, and is suitable for all skin types.

However, it is not recommended for individuals with severe skin conditions such as rosacea, eczema, or active acne, as these may be aggravated. If you have any concerns or a medical condition, we recommend consulting a dermatologist before use.

Collagen Peptides:

• Help stimulate natural collagen production
  
• Improve skin firmness and elasticity
  
• Promote a smoother, more even texture
  

Hyaluronic Acid:

• Provides deep, long-lasting hydration
  
• Helps plump the skin and reduce fine lines and wrinkles
  
• Leaves skin soft, fresh, and radiant
  

Vitamin C:

• Helps brighten the complexion and reduce dark spots
  
• Supports collagen synthesis for firmer skin
  
• Provides antioxidant protection against premature aging
  

Ferulic Acid:

• A powerful antioxidant that neutralizes free radicals
  
• Enhances the effectiveness of Vitamin C
  
• Promotes a more even, radiant skin tone
  

Botanical Extracts:

• Help soothe the skin and reduce signs of stress
  
• Deliver natural nutrients to support skin balance
  
• Provide additional protection against environmental aggressors
  

AHAs (Fruit Acids):

• Gently exfoliate to remove dead skin cells
  
• Improve skin texture and radiance
  
• Help the skin better absorb active ingredients

Yes, you can use the Nellyvia Micro-Infusion Kit even if you’ve had aesthetic injections.

However, it is recommended to wait at least two weeks after your injections before using the kit. This allows the injected product to fully settle and helps avoid any interference with your results.

We do not recommend it ❌

The Nellyvia Micro-Infusion Kit is designed to be used exclusively with the included serum, specifically formulated to work in synergy with the device’s technology.

This ensures optimal absorption and maximum effectiveness of the treatment.

Yes, the Nellyvia Micro-Infusion Kit can be safely used alongside treatments like red light therapy or radiofrequency (RF).

However, it’s important to allow a recovery period of at least two nights after using the kit before undergoing these treatments. This gives your skin time to regenerate and helps maximize overall results.

Yes. Each treatment includes more than enough serum to cover both the face and neck.

In fact, you’ll likely have a small amount of excess serum, which you can gently apply at the end of the session to maximize hydration and absorption.